IS Technical Support Specialist III | University of Kentucky Job at University of Kentucky, Lexington, KY

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  • University of Kentucky
  • Lexington, KY

Job Description

Department Name: 14000:Office Of Development

Job Summary:

| The University of Kentucky Office of Philanthropy & Alumni Engagement ( PAE ) is seeking a Tech Support Specialist III who will be responsible for designing and developing Tableau reports and dashboards based on PAE requirements, creating front-end reporting solutions to effectively visualize financial data. This role involves collaborating with PAE stakeholders to gather report specifications, ensuring data accuracy, and optimizing Tableau visualizations for usability, performance, and aesthetics. Key responsibilities include conducting quality assurance testing on Tableau reports, providing support and training to PAE users on Tableau best practices, and developing reports using Salesforce ( RADAR ), Crystal Reports, SQL , Excel, and other tools. Additional duties involve performing data validation, documenting processes, building dashboards to ensure data quality, and summarizing variances in data with recommendations for improvement. Strong analytical, communication, and interpersonal skills are essential, along with the ability to independently identify problems and analyze multiple data sources. Proven success in collaborating with teams is required. This position does report in-person at the Alexandria Drive, Lexington KY address.

The culture within the Office of Philanthropy and Alumni Engagement ( PAE ) is built on our shared core values CoMMIT– Collaboration, Communication, Mission Driven, Mutual Respect, Innovation and Transparency.

By applying for a position within UK PAE , you are indicating your commitment and expressing your agreement to our six values. It is important you share these values in order to be part of our committed team!

Skills /Knowledge/Abilities:

Needs computer software and harware knowledge, computer security knowledge.

Position Time Status: Full-Time

Required Education:

BS

Required Related Experience:

2 yrs

Required License/Registration/Certification :

None.

Preferred Education/Experience:

Bachelor's degree and six years of related experience.

University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

About University of Kentucky

Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.

Connections working at University of Kentucky

Job Tags

Full time,

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